Job description
We are looking for a Customer Care Executive to join our team [••Five’s Digital••]. The role offers ₹15500 – ₹17000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 0.5 – 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months – 6+ years Experience.
More about this Customer Care Executive job
Please go through the FAQs to get all answers related to the given Customer Care Executive job
• What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 6 months – 6+ years Experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15500 – ₹17000 per month that depends on your interview. It’s a Full Time job in Dharwad.
• How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
• Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Fives Digital.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can’t be done online.
• How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 30 Customer Care Executive at Fives Digital
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.